Self-exclusion and BetStop
Self-exclusion is a formal request to be prevented from accessing wagering services for a defined period. puntsport provides operator-level self-exclusion from inside the account. Registration on the National Self-Exclusion Register (BetStop) is industry-wide and prevents access to all Australian-licensed online and phone wagering operators for the chosen period.
Operator-level self-exclusion
- Period — minimum 7 days, maximum 5 years.
- Immediate effect on confirmation.
- Cooling-off on revocation — within 24 hours of activation you may revoke; after 24 hours it is irrevocable until the period ends.
- Balance returned to the original payment source.
- Marketing stopped across all channels.
- Reactivation — not automatic; you must opt in and re-verify identity.
BetStop — National Self-Exclusion Register
BetStop is operated under Part 7B of the Interactive Gambling Act 2001 (Cth) and the Interactive Gambling (National Self-Exclusion Register) Register Rules 2022. Register at betstop.gov.au. Registration applies across every Australian-licensed online and phone wagering operator.
Support
Gambling Help Online · 1800 858 858 · gamblinghelponline.org.au (24/7). NSW: GambleAware NSW.
Operated by WINNERS BOOKMAKING PTY LTD (ABN 35 652 847 875). Sports Bookmaker Licence 6421/2022/WB granted by Liquor & Gaming NSW. Principal place of business: Suite 103, 308 Pacific Highway, CROWS NEST NSW 2065. Contact: support@puntsport.com.